Job Description

Standard Duties

Duties Description

Duties

As a Business System Analyst 2 with the Division of Technology & Innovation, duties will include, but are not limited to, the following:

• Lead BSA team through all phases of business systems analysis for small to medium business analysis projects, or series of smaller projects in a cross functional environment.
• Manage BSA team to ensure standards are enforced to include business process and integration, data format and integration, system and vendor documentation for operational support.
• Manage NYS DOL business systems analysis activities. Helps write agency business analysis standards and process documents.
• Analyze and revises flow charts, process models and technical specifications describing "as is" or "to be" IT systems or business processes.
• Work to identify IT system requirements to gain stakeholder agreement for IT projects or business process change documents detailing the project.
• Assist in preparations to justify and explain IT system or business process requirements.
• Evaluate the outcomes of systems testing and confirms that the results are consistent with the system or business process specifications.
• Review proposals from staff and recommends to management the criticality of revising system or business process requirements during and after IT system implementation, if applicable.
• Determine the impact of software and hardware releases on the IT system; recommend delaying software upgrades or revising system specifications and business rules to meet software and hardware requirements.
• Assist in the development of training related to business systems implementation for users.
• May determine need for procuring business analysis consultants.

Preferred Qualifications

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Qualifications

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications

Seven years of business analysis experience including:

• Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs;
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process,
• OR; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle;
• Validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals;
• OR verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your application. Omissions or vagueness may not be interpreted in your favor.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at (copy and paste in browser) to register today, in three easy steps.

• Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at

Candidates are responsible for the evaluation fee.

Competitive Minimum Qualifications

A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.

55 B/C Qualifications

This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

Reassignment Qualifications

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Business Systems Analyst 2; if you have less than one year, you must be reachable on the current Business Systems Analyst 2 eligible list for this location, if one exists.

52.6 Transfer Qualifications

One year of permanent or contingent-permanent as a Grade 21 or higher determined to be administrative by Civil Service.

70.1 Transfer Qualifications

One year of permanent or contingent-permanent as a Grade 21 or higher determined to be similar by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at

Additional Comments

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed during the interview.

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We Offer a Comprehensive Benefits Package, Including

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit:

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Job Tags

Permanent employment, Full time, Contract work, Temporary work, Work at office, Remote work, 2 days per week,

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