Live Chat Representative Job at TEC accutite, South San Francisco, CA

NmRXU2RsUTFuWTArVk1SQUEvVG1kRkE5U0E9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Enterprise Medical Recruiting

Family Nurse Practitioner in Central Valley-85 Miles East of San Francisco Job at Enterprise Medical Recruiting

 ...There is an opportunity for an experienced Family Nurse Practitioner to join a primary care healthcare center in California's Central Valley. The clinic is situated only 85 miles East of San Francisco. Practice Highlights Salary is based on experience Full benefits... 

Spark Capital USA

Real Estate Transaction Coordinator Job at Spark Capital USA

 ...excellence.Positions Available: We are currently hiring in-house transaction specialists for our Phoenix office.Responsibilities:What We...  ...Processing Medical Billing Insurance (BCBS & Unum) Real Estate Agents & AssistantsAbout Company: Spark Capital is a... 

Jovie of Rockland County

Flexible Backup Care Babysitter Job at Jovie of Rockland County

 ...Fits Your Life? If you love working with kids and need a flexible part-time job, Jovie is the perfect fit! Whether you're a college student, stay-at-home parent, retiree, or someone with childcare experience, we provide consistent, rewarding work that fits around your... 

Titan Placement Group

Primary Care Physician (PCP) Job at Titan Placement Group

 ...Primary Care Physician (PCP) Titan Placement Group invites you to explore an exciting opportunity as a Primary Care Physician (PCP) in...  ...in-office medical procedures, including: Suturing for minor wound closures Joint injections for pain management Skin biopsies... 

Monro, Inc.

Automotive Technician Technician LEAD TECHMASTER TECH Job at Monro, Inc.

 ...status physical or mental disability race religion gender sex sexual orientation gender identity and/or expression genetic information veteran status or any other characteristic protected by federal state or local law. Your next Destination! Growth Opportunity: At...